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1999, Nornet

 

This Page Last
Updated 03/02/00

Latest News...
14.12.99

The nornet uplink was down for approximately 45 mins today. The 3rd party supplier rectified the problem by 1.40pm.


9.12.99

Last night from about 9PM-2-3AM Nornet was down.

The TIG's uplink dish was ripped from their roof in a storm:-)

We are redesigning our network so we will not be effected by the satellite feed dieing again.


7.12.99
The following is an Email sent 

Dear Customer,

Welcome to the New Nornet.

First we must apologise for not writing to you earlier however we now take this opportunity to inform you of some of our recent activities.

We have upgraded modems on the Gold Coast, Grafton, Coffs Harbour & Port Macquarie. We have also recently relocated our server equipment from Southern Cross University to our own premises.

The move coincided with a number of new equipment upgrades including new Compaq servers, new routers and modem upgrades in Lismore. We have also installed a satellite service to bring you faster connection speeds via a direct link to the USA. We are still tweaking our equipment & again apologise for any inconvenience this may have caused since our move.

We will shortly introduce a proxy server to provide you with faster connection speeds and in the new year, we will start to rollout 56K modems to further improve the service.

The move provided us with an opportunity to optimise our network topology. This has resulted in a number of changes to our network settings. We have developed some utilities to automatically change your settings for you. These utilities can be downloaded from our Technical Support page at;

http://www.nor.com.au/website/tech/

The new settings are also included at the bottom of this e-mail. If you are having connection problems still, please call our customer service representative on 02 6621 3215 or contact your local reseller.

The Nornet web page is also being updated. New links have been added in response to popular customer enquiries. More improvements are planned.

Should you wish to order extra hours on line or after hours, you can now do so via our Secure Server site at

https://www.nor.com.au/local/hours.html

Our office is now staffed 6 days a week with extended office hours available.

As the regional Internet provider, we also offer free web hosting for community. Call us for details.

Finally, we would like to thank you for sticking with Nornet, your local provider. We intend to reward that loyalty by building a better Nornet for all of us.

Regards,

Nornet

NEW SETTING CHANGES or go to Nornet Settings

The following changes have been made to our settings and will need to be altered by all customers. These changes can be simply and quickly made by just following our step by step instructions.

Users who are familiar with their computers can either manually update the values or they can download a utility to automatically upgrade the DNS settings however the email settings will still need to be altered manually. The DNS utilities can be downloaded from:

http://www.nor.com.au/website/tech/

New DNS Settings

Primary DNS: 202.147.135.10

Secondary DNS: 139.130.4.5

Email Settings

(Incoming mail/Outgoing mail/SMPT)

mail.nor.com.au

These changes need to be reflected in the Setup Manuals. If you wish to manually update these settings in you manual the pages requiring updates are:

Apple Mac

Pages 12, 14,15

Windows 95

Pages 2-27, 3-7, 3-8, 3-9, 5-9