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This Page Last
Updated 03/02/00


Common
Questions

What is the internet?

Basically the internet is a world wide network of computers and phone lines that enable people anywhere in the world to communicate with one another and access information on a wide variety of topics. In addition to communication and information sourcing the internet enables marketing and advertising, which has major benefits for business people and professionals.

Who can use the internet?

Anyone with access to a computer, modem and internet provider such as Nornet. 

Currently internet users include:

Students of all ages, families, children, business people and professionals, politicians, academics and teachers, researchers, farmers, librarians, athletes, journalists, and the list goes on.

What is the internet used for?

The 'net' has many applications, a few of which include:

  • email
  • research
  • virtual reality computer games-net-style
  • checking on government information
  • discussion forums on all sorts of topics
  • chat groups
  • socialising
  • global shopping
  • arts, entertainment and leisure information
  • real estate shopping
  • industry and business information sourcing
  • travel Bookings
  • On line Banking
  • CD & Book purchases

and much, much more!

How do I disable 'Call Waiting'?

If you have call waiting, you will need to disable it when you connect to the Internet. If you don't any incoming telephone calls you get will disconnect you from the internet .

To disable Call Waiting,  key in #43#

To re enable Call Waiting, key in *43#

What is a Computer Virus?

A computer virus is a program designed to spread itself by first infecting executable files or the system areas of hard and floppy disks and then making copies of itself. Viruses usually operate without the knowledge or desire of the computer user.

Anti Virus software is available to for 30 day trial or buy. You will also need to regularly update this software via the internet to ensure you are protect against new virus'. 

See:
CERT Co-ordination Centre
Norton Anti Virus Centre

Mcafee Anti Virus

 

Is the Internet Slow today?

The Internet Traffic Report measures the performance of major Internet routers around the world once every hour. 

The image below is updated every hour showing the most recent index as well as an arrow indicating trend (rising or falling). 

Web performance data is summarised as a consolidated Traffic Index, with zero as the worst possible value and 100 the best. The next time your Internet connection is slow, check here to see if the problem is local or global. COLOUR 

KEY:  NormalSlow,   Bad X=No Response
 

 


What is the Y2k problem?

You have been hearing about the "Year 2000" problem constantly in this year. You will hear a lot of conflicting information in the process. There is also a good bit of "end of the world" rhetoric floating around on the Internet. What should you believe?

See:
How the Year 2000 problem works?

Y2K Information

 

How fast should my Modem be?

Modem speeds vary dependant on many things for a guide on the speed of your modem go to Telstra modem speeds

If you have any other problems please do not hesitate to call our help line staff on - 6621 3215.

 

 

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